Terms of service

Terms of Service

Effective Date: August 13, 2026

Welcome to ONE7BLUE. These Terms of Service govern your access to and use of the ONE7BLUE website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About ONE7BLUE

ONE7BLUE operates an online retail store offering clothing and related products to customers.

The website and its content are provided for general shopping and informational purposes.

2. Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will comply with these Terms of Service and applicable laws.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to display product descriptions, photographs, colors, sizes, measurements, and other information accurately.

However:

  • Actual colors may vary depending on your device or screen settings.

  • Minor variations may occur between product images and the physical product.

  • Product availability may change without notice.

  • Sizes and measurements may have reasonable manufacturing variations.

ONE7BLUE reserves the right to correct errors, inaccuracies, or omissions in product information at any time.

4. Pricing

All product prices displayed on our website are subject to change without prior notice.

The price applicable to your order is the price displayed at checkout when the order is placed, subject to any obvious pricing or technical errors.

Where applicable, taxes and other charges will be displayed during checkout.

Promotional offers, discounts, coupon codes, and sale prices may have additional terms and conditions.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that ONE7BLUE has accepted the order.

ONE7BLUE reserves the right to accept, reject, cancel, or limit an order for legitimate reasons, including:

  • Product availability issues.

  • Pricing or listing errors.

  • Suspected fraudulent or unauthorized transactions.

  • Incorrect customer information.

  • Shipping restrictions.

  • Technical errors.

  • Unusual or suspicious ordering activity.

If we cancel a prepaid order, any eligible amount paid for the cancelled order will be refunded according to our refund procedures.

6. Payment

We may offer different payment methods through third-party payment providers.

You agree to provide accurate and valid payment information when placing an order.

ONE7BLUE does not directly store sensitive payment information such as complete card numbers unless specifically stated otherwise. Payment processing may be handled by third-party payment providers subject to their own terms and privacy policies.

7. Cash on Delivery

Cash on Delivery may be available for selected locations and orders.

ONE7BLUE may restrict or disable COD availability based on location, order value, previous order history, courier restrictions, or other operational considerations.

Repeated refusal or non-acceptance of COD orders may result in COD restrictions on future orders.

8. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by courier delays, weather, holidays, transportation disruptions, incorrect address information, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information.

9. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

You must follow the applicable return requirements and timeframes specified in that policy.

ONE7BLUE reserves the right to inspect returned products before approving a return, exchange, or refund.

10. Cancellation

Order cancellation may be available before an order has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the order may instead be handled under our Return & Refund Policy.

ONE7BLUE may cancel an order where necessary because of product availability, payment issues, suspected fraud, pricing errors, or other legitimate reasons.

11. Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with website functionality or security.

  • Introduce viruses, malware, or other harmful code.

  • Scrape, copy, reproduce, or commercially exploit website content without permission.

  • Use automated systems to place fraudulent or abusive orders.

  • Impersonate another person or provide false information.

  • Attempt to circumvent security or access restrictions.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

12. Intellectual Property

Unless otherwise stated, all content on the ONE7BLUE website, including:

  • Brand names

  • Logos

  • Product images

  • Photographs

  • Graphics

  • Designs

  • Text

  • Videos

  • Website layouts

  • Marketing materials

is owned by or licensed to ONE7BLUE and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, copy, sell, or commercially exploit our content without prior written permission.

13. User-Submitted Content

If you voluntarily submit reviews, photographs, comments, feedback, or other content to ONE7BLUE, you represent that you have the right to submit that content.

By submitting content, you grant ONE7BLUE a non-exclusive right to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

You must not submit content that is unlawful, misleading, defamatory, abusive, infringing, or otherwise inappropriate.

14. Third-Party Services

Our website may use third-party services, including payment gateways, courier providers, analytics services, advertising platforms, and other technology providers.

Third-party services may have their own terms and privacy policies.

ONE7BLUE is not responsible for the independent policies, systems, or practices of third-party service providers.

15. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that:

  • The website will always be available.

  • The website will be free from errors.

  • All content will always be current or accurate.

  • The website will be free from viruses or other harmful components.

Temporary interruptions may occur because of maintenance, technical problems, hosting issues, security incidents, or circumstances outside our control.

16. Limitation of Liability

To the extent permitted by applicable law, ONE7BLUE will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold ONE7BLUE harmless from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms, misuse of the website, or infringement of another party's rights.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts having jurisdiction over ONE7BLUE's applicable business location, subject to applicable law.

19. Changes to These Terms

ONE7BLUE may update these Terms of Service from time to time.

Changes will become effective when the updated Terms are published on this page, unless otherwise stated.

You should review this page periodically for changes.

20. Contact Us

If you have questions about these Terms of Service, please contact ONE7BLUE using the contact information provided on our website.

ONE7BLUE
Website: https://www.one7blue.com/

For order-related questions, please include your order number when contacting us.

Important: This document is a general e-commerce terms template and is not legal advice. Before publishing, ONE7BLUE should verify the legal entity name, business address, applicable GST/tax details, dispute jurisdiction, payment methods, and actual return/shipping practices so the policy accurately reflects the business.