Privacy policy

Privacy Policy

Effective Date: August 13, 2026

ONE7BLUE ("ONE7BLUE", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when you visit or make a purchase through one7blue.com.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with ONE7BLUE, we may collect certain information.

Personal Information

Depending on how you interact with our website, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Mobile/telephone number

  • Order details

  • Payment and transaction information

  • Account login information, if an account is created

  • Customer service communications

  • Reviews, feedback, or other information you voluntarily provide

We only request information that is reasonably necessary to provide our services and process your orders.

2. Payment Information

When you make a purchase, your payment may be processed through third-party payment providers.

Depending on the payment method used, payment providers may process sensitive payment information such as card, bank, UPI, or other payment credentials.

ONE7BLUE does not require you to provide complete payment credentials directly to us when payment is processed through a third-party payment gateway.

Payment providers may have their own privacy policies and terms governing their handling of your information.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location information derived from IP address

  • Pages visited

  • Products viewed

  • Referring website

  • Time and date of visits

  • Website interaction information

  • Cookies and similar technologies

This information helps us operate, secure, analyze, and improve our website.

4. Cookies and Similar Technologies

ONE7BLUE and our service providers may use cookies, pixels, tags, web beacons, and similar technologies.

These technologies may be used to:

  • Keep products in your shopping cart.

  • Remember preferences.

  • Maintain website functionality.

  • Understand how visitors use our website.

  • Measure advertising performance.

  • Improve website performance.

  • Provide relevant marketing and advertising where permitted.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

5. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders.

  • Process payments.

  • Arrange shipping and delivery.

  • Provide order confirmations and updates.

  • Provide customer support.

  • Process returns, exchanges, and refunds.

  • Communicate with you about your orders.

  • Maintain and improve our website.

  • Personalize your shopping experience.

  • Prevent fraud, abuse, and unauthorized transactions.

  • Maintain website security.

  • Analyze website performance and customer interactions.

  • Send promotional communications where permitted and where you have provided the appropriate consent.

  • Comply with legal and regulatory obligations.

6. Marketing Communications

If permitted by applicable law and where you have provided the appropriate consent, we may send you marketing communications through channels such as email, SMS, WhatsApp, or other communication methods.

You may unsubscribe from promotional communications at any time by using the available unsubscribe option or by contacting us.

Please note that even if you opt out of marketing communications, we may still send essential transactional communications relating to your orders, payments, shipping, returns, refunds, or account.

7. How We Share Information

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide services.

These may include:

  • Shopify and technology service providers.

  • Payment gateways and financial service providers.

  • Courier and logistics companies.

  • Website hosting and infrastructure providers.

  • Analytics and performance providers.

  • Advertising and marketing service providers.

  • Customer support and communication platforms.

  • Fraud prevention and security providers.

  • Professional advisers where necessary.

  • Government authorities or law-enforcement agencies where required by law.

We do not sell your personal information as a standalone product to third parties.

8. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our website and process orders.

Shopify and its service providers may process information in connection with your use of our store.

You can review Shopify's privacy practices through Shopify's official privacy documentation.

9. Third-Party Links and Services

Our website may contain links to third-party websites, services, social-media platforms, payment providers, or other external services.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service you use.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure.

Therefore, we cannot guarantee absolute security of information transmitted through the internet.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders.

  • Providing customer support.

  • Maintaining business and transaction records.

  • Resolving disputes.

  • Preventing fraud.

  • Complying with legal, accounting, tax, and regulatory requirements.

When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Withdraw consent where processing is based on consent.

  • Request information about how your personal information is processed.

  • Opt out of certain marketing communications.

  • Raise a complaint regarding the handling of your personal information.

Some requests may be subject to legal or operational limitations.

To exercise applicable rights, please contact us using the details provided below.

13. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

14. International Data Processing

Some of our technology, payment, analytics, advertising, or service providers may process information outside India.

Where applicable, such processing will be carried out subject to appropriate contractual, technical, organizational, and legal safeguards.

15. Fraud and Security

We may use personal and technical information to detect and prevent:

  • Fraudulent transactions.

  • Unauthorized account activity.

  • Payment abuse.

  • False or suspicious orders.

  • Website attacks.

  • Other unlawful or abusive activity.

We may share relevant information with payment providers, logistics partners, fraud-prevention services, or authorities where reasonably necessary.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.

The updated version will be posted on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact ONE7BLUE through the contact information provided on our website.

ONE7BLUE
Website: https://www.one7blue.com/

When contacting us regarding an order or personal-information request, please provide sufficient information for us to identify the relevant account or transaction.

Important: This Privacy Policy is a general e-commerce template and is not legal advice. Before publishing, ONE7BLUE should verify its actual Shopify apps, payment gateways, analytics tools, Meta/Google tracking, WhatsApp/SMS providers, customer-data practices, legal entity details, and applicable Indian privacy requirements. The policy should accurately describe what the store actually collects and shares.